top of page

Refund Policy

Last updated: December 15, 2023

Thank you for choosing us.

We prioritize the well-being and satisfaction of our patients. We understand that circumstances may arise that necessitate refunds or adjustments to financial transactions. This refund policy outlines the procedures and conditions under which refunds may be granted.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Minnerva Clinic, Laser & Day Care Centre

Prithvipuram, Sultanpur road, Ahmamau (Near Phoenix Palassio Mall), Lucknow

Contact – 7080213331

Service refers to the Website.


Your Appointment Cancellation Rights

You are entitled to cancel Your Appointment  within 2 days  without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:


Conditions for Cancellation:

In order to cancel  your appointment , please make sure that:

  • On cancellation of appointment, refund will be given after deducting 5%.

  • No refund will be given after consultation.

We reserve the right to refuse Refund of any merchandise that does not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Refunds Policy, please contact us:

bottom of page