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Terms and Conditions
Appointment Booking:

By using our online appointment booking system or contacting our clinic for scheduling, you agree to abide by these terms and conditions.

Personal Information:

You agree to provide accurate and up-to-date personal information when booking an appointment. We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we handle your personal information.

Appointment Confirmation

Your appointment is confirmed once you receive a confirmation message or email from our clinic. It is your responsibility to ensure the accuracy of the details in the confirmation and notify us promptly of any discrepancies.

Cancellation and Rescheduling:

If you need to cancel or reschedule your appointment, please notify us at least 4 hours in advance. Late cancellations or no-shows may be subject to a cancellation fee.

Clinic Policies:

You agree to comply with the policies and procedures of our clinic during your visit. Any disruptive or inappropriate behavior may result in the termination of your appointment.

Fees and Payments:

Payment for services rendered is due at the time of your appointment unless otherwise specified. We accept online payment methods for your convenience.

Medical Records:

By booking an appointment, you consent to the collection and storage of your medical records as necessary for providing healthcare services.  Access to your medical records is governed by applicable laws and our Privacy Policy.

Emergency Situations:

In case of a medical emergency, call emergency services immediately. Our appointment booking system is not intended for emergency situations.

Changes to Terms and Conditions:

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting.


While we strive to provide accurate and timely information, we do not guarantee the availability of specific time slots or healthcare providers.

Governing Law:

These terms and conditions are governed by the laws of Lucknow jurisdiction. Any disputes arising from or related to these terms shall be resolved in the appropriate courts of Lucknow jurisdiction.

Contact Information:

For any questions or concerns regarding these terms and conditions, please contact us at

Address - Minnerva Clinic, Laser & Day Care Centre

Prithvipuram, Sultanpur road, Ahmamau (Near Phoenix Palassio Mall), Lucknow
Call - 7080213331
Email -

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